We shipped via Poslaju Malaysia. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full. We will not take any responsibility if the parcel is damaged during shipment the shipping process by Poslaju. In the event if the items need to be returned to us in anycircumtances, we will not bare the shipping cost.